|Category||Information Systems & Technology|
The Building Products IT salesforce® and Portal Developer is responsible for developing, maintaining, and supporting all salesforce® and customer facing B2B web portals within the Georgia-Pacific BP-IT Web, Mobile and Marketing portfolio.This position will report to the Web, Mobile and Marketing Manager in Atlanta, Georgia and will be required to interface daily with other IT resources such as architects, analyst and developers.
The BP-IT salesforce® and Portal Developer will provide maintenance, support, enhancements, and custom development work to existing and future B2B customer platforms.The BP business and IT teams are currently undergoing a salesforce® CRM implementation project, adding salesforce® Sales, Service, Marketing and Community Cloud platforms to their overall technology stack.This candidate would be required to support the new B2B portal built on the salesforce® community platform, as well as the legacy B2B ASP.net Platform.Potential candidates may have experience working with web analytics tools such as salesforce® Einstein and Google Analytics.Each of these B2B web platforms have been developed to support the marketing, sales, and business processes for the Wood Products, Gypsum, and Chemicals business.Georgia-Pacific LLC is part of Koch Industries, a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments.
What You Will Do In Your Role
•Execute and deliver salesforce community solutions to provide a best-in-class B2B digital customer experience to our customers.
•Work with system architects and analysts to solution and create business systems within the salesforce community platform.
•Collaborate with other technical team members to understand, design, and develop technical user stories using industry best practices.
•Work within our Azure Devops tool to execute against enhancement user stories in an agile environment.
•Support and maintain legacy ASP.NET based web portal through bug and enhancement tickets.
•Support business stakeholders by following proper defect ticket triage processes and SLAs.
•Continually increase both business and technical knowledge to deliver technology-based solutions within salesforce® communities that are aligned with our business strategies.
•Write unit level test cases and perform testing in a development environment before promoting code to a testing environment.
•BS Degree or equivalent in Computer Science, Software Engineering, or MIS.
•3-4 years' experience leading efforts in salesforce® community ecosystems from architecture through design, development, and implementation.
•Experience developing with Apex, Visualforce, and Lightning Components as well as configuring Process Builders and Flows.
•Experience developing Web APIs.
•Experience working with Bootstrap or similar web framework.
•Understanding of user experience (UX) principles and how to apply them in development of user interfaces (UI) for web and mobile access to CRM functionality
•Proficiency debugging and solving application errors quickly using development best practices.
•Proven delivery experience in a customer-focused environment.
•Outstanding written and verbal communication skills.
•Ability to self-manage and excel in a small team environment.
•Experience integrating salesforce platforms with legacy ASP.NET platforms and other software solutions such as phone systems, email applications, and back end inventory management solutions.
•Experience working with user analytics and marketing tools such as salesforce® Einstein, Pardot and Google Analytics.
•Experience in designing and implementing data models, data dictionaries, and data governance/management practices within a CRM platform.
•Experience with Agile methodology and working in a scrum team setting.
•Azure Devops / TFS experience